Frequently Asked Questions

What is 'The Howard Agency'?
 
We are independent agents and brokers, not insurance company employees. Since they don't pay our salaries, we can give advice with your best interests in mind. Most of our business is written thru Mercury, and the site is geared that way, but if another company has a better deal, we'll tell you.
Our new clients usually save more than 25%.
 
Low rates are great, but what about claims?
 
Mercury has drive-in claim centers thruout California, but you are under no obligation to use them. No '3 estimates' either. Just call us at 800.622.1602, give us the details, and take the car to the repair facility of your choice; an adjuster will go there.
 
Your office is (x)hundred miles away. How about policy service?
 
With toll free phone,email and fax, you can always reach us. And really, how many times have you visited the office of your current insurance provider in the last 5 years?
 

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